Millennial Sales Teams require exciting, bite sized learning

Bsharp mLearning blends structured learning and assessments with referential learning, social inputs and an exciting gamification. Backed with comprehensive analytics and end to end services, Bsharp mLearning is an effective, engaging, sustainable mLearning platform.

Know More about Bsharp mLearning

Product Detailing

  • Allocate customer lists to sales personnel. Pull the lists from your current CRM.
  • Bsharp mLearning provides an unified framework to share field updates. The documents are accessible offline on the Bsharp mobile app. Share documents, voice files, videos, web links instantly.
  • Manage customer profile and “KYC” parameters. Get alerts on customer meeting frequency.
  • Now Bsharp’s Pitch Perfect feature will recommend the product to be pitched based on customer profile.
Flex Groups
Product Recommendation

Product Recommendation based on Customer Profile

  • Allocate customer lists to sales personnel. Pull the lists from your current CRM.
  • Manage customer profile and “KYC” parameters. Get alerts on customer meeting frequency.
  • Now Bsharp’s Pitch Perfect feature will recommend the product to be pitched based on customer profile.

Product Codes

  • Use talk tracks to prepare for the meeting.
  • Check in when you enter the meeting. Showcase key talking points, documents, demos.
  • Have a record of all the documents showcased with the customer during the meeting.
  • Recommend the ideal SKU for the customer to purchase using the Code Lists.
Flex Groups

Field Data Collection

  • Get custom real-time field information with Bsharp Enterprise.
  • Let your field team report critical information through standard templates on the Bsharp Enterprise app.
  • Let them value add with Voice, Photos and GPS location for enhanced information.
  • Bsharp Enterprise platform helps to consolidate the data to drive analytics and action.
  • Trigger alerts and custom workflows based on the submissions.

Field Order Capture

  • Bsharp Enterprise enables different types of field order capture –
  • PC13, PC09 code captures | Bar code based order capture | Capture customer details | Order against a specific dealer / customer

Bsharp SecureSubmit

Bsharp’s SecureSubmit process ensures that the submissions are :

  • Highly secure: 256 bit encryption of the on the fly data
  • Have high integrity: A two way hand shake process validates the submissions of the data and the images before it is treated as committed.
  • Have high efficiency: Submit media just once, even if the Internet connection is lost in between a form’s submission process
  • Compulsory GPS (where enabled): For location specific data, you could lock the form for compulsory GPS capture before submission.
website1 -28

Real Time Field Information

Bsharp’s customers collect a range of info including:

  • Sales and Inventory Capture
  • Sales person attendance & attire
  • Retail Opening/ Closing checklists
  • Retail Merchandising
  • Competitive sales capture
  • Customer Meetings
  • Customer feedback
  • Training effectiveness
  • Event details capture
  • Customer walking capture & reports
  • Share of shelf
  • Adverse event reporting form

Analytics, Alerts

Bsharp Enterprise comes with multiple analytics options:

  • Derive insights through the standard reports
  • Build custom reports based on your business approach
  • Incorporate SMS, Email alerts to proactively inform stake holders on time critical activities
  • Interface with popular BI tools including PowerBI, Qlik.
website1 -28

End to End

  • Bsharp manages the program end to end as a additional Professional Service.
  • A continuous feed of content is critical for the field engagement. Bsharp works with the customer in planning the content cadence. We then get the training raw material from the company, enhance it, get it approved and upload it in the platform as per the cadence planned.
  • Bsharp also manages aspects like User Management, Field Communication, developing value added reports and Awards administration as part of this service.
Infocapture
Reports

All Devices

  • The Bsharp mLearning platform is designed as Mobile First, but is available in all the critical form factors – the PC, Tablet and Smartphones.
  • Highly optimised native apps on the Android and iOS front provide a secure and speedy user experience.

Brand Customization

  • Large brands with thousands of sales personnel will require custom branded app, published in the app store.
  • This need to have brand customization will also be driven by the marketing, trade mark, legal and regulatory compliance requirements of the organization.
  • Similarly, they will have custom data capture and workflow requirements for various aspects of the program including user creation, content approval etc.
  • Bsharp mLearning works with the enterprises on these aspects providing a platform that is complaint to all the stake holders requirements.
  • The app is typically bespoke for the enterprise and Bsharp will upgrade the app on an periodical basis, ensuring that the users get the latest features.
Infocapture
Reports

Security

  • Security is a multi-step process in Bsharp and is comprehensive to meet your Enterprise norms.
  • Every employee of Bsharp is oriented in organizational security and has systems that are security compliant.
  • The platform allows for different password policies – from a simple numeric password with a 8 letter password with special characters and numeric fields.
  • The system has password expiry on multiple attempts and declines if the same password is reset.
  • The enterprise content management services are hosted in AWS and are regularly patched. The the code base and the core database is restricted accessible only through certified systems.
  • The communication between the server and the client is driven by 256 bit SSL encryption.
  • The system builds a rolling 30 day data back for any server eventuality.
  • We are glad to engage with the IT Departments to showcase the various security aspects of the platform.

Support

  • Every user on the Bsharp mLearning program can access Bsharp’s support, right from the mobile application. Bsharp will respond back on phone or email based on the severity of the support issue.
  • Company administrators and managers have access to Bsharp’s Customer Success Managers for handling the various aspects of the program.
  • Bsharp conducts Quarterly Business Meeting with key customers to get roadmap inputs, share roadmaps and fine tune the program towards the customer’s business direction.
Support