Lazy Learner’s Syndrome and mLearning You thought you have pretty much mastered it. You know the new product inside out. “I can crack this”, you think after the training, "I can remember the product features very well. I can ace the mLearning quiz and the demo there after. " [...]
It is over 3.5 years since the first customer went live on the Bsharp field sales engagement platform. Our core assumptions: We spend a lot of time on the core assumptions of the business - Companies will want to train, engage, empower field force on their mobile phones. Sales persons [...]
If you missed the clash between Barcelona and PSG on 9th March 2017, this is what the score card looked like... Barcelona 1. PSG 0. Barcelona 2. PSG 0. Barcelona 3. PSG 0. Barcelona 3. PSG 1. Barcelona 4. PSG 1. Barcelona 5. PSG 1. Barcelona 6. PSG out of the [...]
Field visits are great. Especially, when the audits require one of your audits/you to audit each of your stores, paper and pen in hand. Also, you need a smartphone to capture images of the store. You then need a collator (machine/person). Let’s call this collator, Sam. Sam then takes the [...]
Let’s imagine you have an outsourced field team. Typically people who are not part of your payroll. Field personnel who are the hard to coordinate with. And now, you expect them, to audit your stores, send you the updates. They obviously share the audit info using communication channels such as email, orphan Excel sheets and calls.
About 85% of the salespeople voted that “Job roles & responsibilities” is a highly motivating factor in their daily work. “Salary & Incentives” are considered as the 4th motivating factor.
While attending a recent sales meet where our application was being launched, I encountered the Moby Dick of all Q and A rounds. “I have been the top performer for the past two years. I speak the local language and my sales number reflect my connect with the customers. Why do I need a sales enabling application? Is this really to help me or to monitor me? I don't need it! I think.” said an enthusiastic attendee sitting right in the front row.
Many wars have been won by having field information ahead of competition. Here are 7 steps to implement a mobile based field data collection program with your sales team.
Collecting market deployment information for the Indian arm of an US Multi-national healthcare firm.
When you’re developing/refining products and services, customer opinions and satisfaction play a pivotal role. Your customer’s opinions about your field team, stores, products, services, after-sales services and maybe even your Website will affect their LTV (life time value) and also whether or not they are willing to be advocates of your brand.