Enable Your Frontline

Engage, Educate, Equip your frontline sales
and call center teams.

Play Video

Enable Your Frontline

Empower the field team with the
right content and learning.

Engage, Educate, Equip your frontline sales
and call center teams.

Play Video

Flexible, Full fledged learning system: Learn, Assess Certify

Organize by Channels

Classify and organize your content by channels, sub-channels, sections and documents. Allow a channel manager to moderate the channel.

Get granular on visibility

Make sure the content is visible only to those people who need to see it. Set up content expiry dates. Provide module visibility by user, attribute (all people in the West) or group.

Flexible formats for training

Convert any document or video into a learning experience. Use PDF, PPT, DOC, MP3, MP4, Links, HTML 5.0, SCORM 1.2, SCORM 2004 in your training.

Set up interactivities

Take normal training to social media age. Enhance the training with related documents, discussions, likes, viewing times, pass locks, views, ratings, points and more. Cross link documents between modules

Comprehensive Assessments

Check the understanding with timed, non-timed assessments. Randomize the questions and answers. Select from a quiz bank. Add images, videos and links to assessment.

Certification

Set up criterion for certification based on completion and quiz score. Provide secure certificates. Use from a range of pre-decided certificates or design your own certificate.

Regional Administration

Nominate users as regional administrators. They will be able to manage users for a given attribute (geography, zone, or team). They will access reports for this group of users.

 

Drive knowledge through Analytics: Identify Areas of Improvement

A range of reports

Every engagement is measured. Get reports on module consumption, document consumption, user engagement, trending documents, document likes, shared documents and more.

Identify Areas of improvement

Quiz questions and content can be tagged. Based on the questions the user has answered and has NOT answered, the system will identify strengths and areas of improvement.

Mail your own reports

Administrators are goaled to drive training completions. They can select the modules they want completion reports on and the user groups. The system will mail them at selected time every day.

Extended visibility

Provide access to the critical reports to Regional administrators and team leaders. They can use this to drive learning behavior in their spheres of influence.

Send reminders

Check the understanding with timed, non-timed assessments. Randomize the questions and answers. Select from a quiz bank. Add images, videos and links to assessment

Set-up and share learning dashboards

Want custom reports? Use the comprehensive data analytics tool. Set up your own reports and visualization. Share the reports across the hierarchy with visibility controls. This is an add-on service.

Get the pitch perfect: Coach the sales team

Set up sales pitch coaching

Set up with a video of the ideal pitch. Managers identified in the attribute of the users can be the ‘Coaches’. Set up the criteria for evaluation and the keywords.

Review and Practice

Coachees can review the example video and practice the pitches over video. They can submit the pitch when they are satisfied with the output.

 

AI Assisted Review:

Want to know if the pitch contains the critical keywords even before the review? Bsharp AI reviews the pitch and identifies the keywords. It is reflected in the keyword completion % score.

Feedback and approval

The coach can: Review the pitch, score per criteria, have a discussion with the coachee over chat and approve/reject the submission.

Excite and engage: Drive video contests

Create Contest

Upload a demo video or an objection handling scenario. Ask users to upload a video in response. This will be their entry of the team contest of the best video.

Two level pre-selection process

You want to ensure only the best in class messages are part of the final contest. Set up a one-or-two-level approval process. Nominate a ’Judge’ who can review and ‘Upvote’.

Final line up for voting

After the ‘Upvoting’, the entries from the final contests are available for the users to review (can be a specific group). Contestants can message users. Audience can review and vote.

Winner Announcement

On the nominated day, the ‘Judge’ can close the contest. The final votes are tallied and the Top 3 leaders are selected. A leaderboard of winners is published.

An exciting learning experience

This creates huge excitement in the team. Participants do a lot of study and preparation to submit their entries. Creativity blooms. . Users review the best pitches and learn.

 

Enhance closures:  Equip the team with assets and information

Share Product Assets

The channel, module structure can also be used to share the product assets in a searchable format – brochures, videos, spec-sheets, design sheets and other nifty aids.

Easy Share with customers

Administrators can mark which assets are customer shareable. The sales personnel can share the assets to the customer from their phones. Admin can get a record on who is sharing which document.

Document Talk TRACK

Selling a complex product? You need to tell the sales personnel on how to position the product asset. Include Talk Tracks in along with the document for positioning tips.

Objection Handling through FAQ

Enter customer objections in natural language and get the ideal response. The response is not available in the database? Alert the Administrator and request for an answer.

Motivate to engage: Through Leaderboards, Awards, Discussions

Get on the leaderboard

Win maximum points in the quizzes and get on the leaderboard. To make it competitive, leaderboards are available for different time frames (YTD, QTD, MTD) and different groups.

Engage with discussions

You want to ensure only the best in class messages are part of the final contest. Set up a one-or-two-level approval process. Nominate a ’Judge’ who can review and ‘Upvote’.

Acknowledge through awards

After the ‘Upvoting’, the entries from the final contests are available for the users to review (can be a specific group). Contestants can message users. Audience can review and vote.

Your business is safe: State of the art data security

Periodical audit

Bsharp ensures periodical third-party audit of the platform and the mobile apps (Android, iOS) to ensure that they are compliant to the security standards.

Architecture for security

The server control is through certified systems. A Web Access Firewall safeguards the platform against DDOS and SQL injection attacks.

Identify and access management

Allow your field teams to login to the platform using other credentials from other internal applications – through SAML based login mechanism.