Happy Employees = Happy Experience = Happy Customers

The retail sector is one of the largest employers in India. There has been a dramatic change in this sector with the influx of organized retail, both offline and online. The share of organized retail is expected to increase.

By |2021-06-15T10:57:45+00:00January 15th, 2021|Blogs, GUFG|Comments Off on Happy Employees = Happy Experience = Happy Customers

The Experience Economy and What it means for your business

Many businesses are missing the mark of good customer experience. According to Capgemini, 75% of businesses believe they’re customer-centric, but only 30% of customers agree — and this gap is huge.

By |2021-06-15T10:58:57+00:00January 15th, 2021|Blogs, GUFG|Comments Off on The Experience Economy and What it means for your business
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