Reimagining business in 2021: Thriving and growing in a post Covid world : By Prof. Siddharth Singh.

2020 has been an unprecedented year globally. The pandemic and the lockdown have battered and bruised both people and businesses. 2020 was marked by bewildering changes and uncertainty.

By |2022-01-05T09:02:29+00:00February 11th, 2021|Blogs|Comments Off on Reimagining business in 2021: Thriving and growing in a post Covid world : By Prof. Siddharth Singh.

Happy Employees = Happy Experience = Happy Customers

The retail sector is one of the largest employers in India. There has been a dramatic change in this sector with the influx of organized retail, both offline and online. The share of organized retail is expected to increase.

By |2022-01-03T10:58:13+00:00January 15th, 2021|Blogs, GUFG|Comments Off on Happy Employees = Happy Experience = Happy Customers

The Experience Economy and What it means for your business

Many businesses are missing the mark of good customer experience. According to Capgemini, 75% of businesses believe they’re customer-centric, but only 30% of customers agree — and this gap is huge.

By |2022-01-05T07:57:25+00:00January 15th, 2021|Blogs, GUFG|Comments Off on The Experience Economy and What it means for your business
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